Industry Articles

Lumbermen’s & Therma-Tru Launch Social Media Campaign Aimed to Drive Leads to Dealer

June 3rd, 2024 by Caleb Krugman

Lumbermen’s and Therma-Tru have recently initiated a dynamic social media campaign with the goal of enhancing customer engagement and increasing sales leads for dealers. This approach uses digital marketing strategies to emphasize the distinctive qualities and benefits of their products. The campaign cleverly combines engaging content with targeted advertising to improve dealer visibility and stimulate customer interactions. Additionally, it encourages prospective buyers to easily connect with local dealers, streamlining the transition from online exploration to in-person transactions.

Culture, Challenges, and Opportunities: A Q&A with Jeff Malloch, VP of Building Materials

Eight months into his new role, Lumbermen’s VP of Building Materials Jeff Malloch discusses the company, market trends, and dealer opportunities.

Spring for Storm Doors—2 Great Options from Larson & Lumbermen’s

After a long, dark winter, Midwest homeowners are eager for fresh air and sunlight, making spring the perfect time to promote storm doors to your customers.Lumbermen’s proudly offers a comprehensive inventory of Larson Storm Doors, ensuring we are your go-to source for their products.

3 Strategies to Grow Your Decking Business

Growing your decking business requires more than just quality craftsmanship—it takes strategic planning and effective customer engagement. Whether you’re looking to attract new clients, improve your sales approach, or enhance your brand’s visibility, having the right tools and knowledge at your disposal is essential. Here we explore three key strategies to help you expand your reach and increase your success.

4 Reasons Dealers Should Use Email Marketing to Connect with Customers

When meeting with Dealers to talk about marketing, I usually ask if they are using email marketing. Often, they aren’t—despite having a decent list of names and email addresses. The truth is, email marketing is a powerful tool for strengthening relationships with customers.

4 Steps to Elevating Your Decking Sales

Decking season is upon us and if the forecasts are accurate, the opportunities will be immense. In this article, we’ll share actionable steps and valuable insights to help you elevate your sales game and drive success in 2025.

Q&A with Shawn Klysen, Senior Sales Advisor, Minnesota Door Division

As part of Lumbermen’s exciting expansion of Door Manufacturing and Distribution operations in Minnesota, we were thrilled to welcome Shawn Klysen to our team as Senior Sales Advisor in December.

In this Q&A, Shawn shares his insights on the industry, his plans for driving success in Minnesota, and what excites him most about joining the Lumbermen’s family.

Preventing Frost and Condensation: Tips for Homeowners with Therma-Tru Entry Doors

When temperatures drop to zero degrees or below, it’s common for door dealers to receive calls from homeowners concerned about condensation and frost forming on their windows and doors. Aluminum components like ADA sills and astragals are more likely to form frost during these conditions due to the transference of exterior cold, mixed with warm moist air in the home.

Rethinking Relationship Building: Creating Unique Experiences Beyond the Golf Course

Are the events you plan aligned with what your customers really want? It’s important that they genuinely enjoy their time with you, so why not ask them what they’d like to do? You might be surprised by their suggestions.

4 Strategies to Boost Storm Door Sales

As the weather cools and we prepare for what’s predicted will be a particularly cold winter, now is a great time to promote your storm door offerings. In this article, we share actionable steps and valuable tools to help you elevate your sales game and drive sales!

4 Simple Tips to Elevate Your Marketing

We asked the Lumbermen’s Marketing team members to each share one tip Dealers can consider when amping up their marketing efforts this fall.


Enhancing Your Showroom with Inspirational Product Displays

June 3rd, 2024 by Caleb Krugman

SHOW, don’t just Tell. This is a business slogan that resonates throughout our industry when it comes to selling building materials. Customers having the ability to handle a roof shingle, see the exact shade of brown on a deck board, or test the sturdiness of a piece of siding can make all the difference when it comes to their purchasing decision.

At Lumbermen’s, we recognize the importance of a good product display, and we partner with our dealers to showcase our products to their customers in creative and informative ways within their showroom space.

Looking for inspiration? Check out some of the displays that we’ve created:

AZEK & TimberTech Decking and Railing

Great American Spaces

Evolve Stone

Outdoor Living

Interested in a display for your showroom? Connect with your Lumbermen’s sales rep and let’s work together!

 

Culture, Challenges, and Opportunities: A Q&A with Jeff Malloch, VP of Building Materials

Eight months into his new role, Lumbermen’s VP of Building Materials Jeff Malloch discusses the company, market trends, and dealer opportunities.

Spring for Storm Doors—2 Great Options from Larson & Lumbermen’s

After a long, dark winter, Midwest homeowners are eager for fresh air and sunlight, making spring the perfect time to promote storm doors to your customers.Lumbermen’s proudly offers a comprehensive inventory of Larson Storm Doors, ensuring we are your go-to source for their products.

3 Strategies to Grow Your Decking Business

Growing your decking business requires more than just quality craftsmanship—it takes strategic planning and effective customer engagement. Whether you’re looking to attract new clients, improve your sales approach, or enhance your brand’s visibility, having the right tools and knowledge at your disposal is essential. Here we explore three key strategies to help you expand your reach and increase your success.

4 Reasons Dealers Should Use Email Marketing to Connect with Customers

When meeting with Dealers to talk about marketing, I usually ask if they are using email marketing. Often, they aren’t—despite having a decent list of names and email addresses. The truth is, email marketing is a powerful tool for strengthening relationships with customers.

4 Steps to Elevating Your Decking Sales

Decking season is upon us and if the forecasts are accurate, the opportunities will be immense. In this article, we’ll share actionable steps and valuable insights to help you elevate your sales game and drive success in 2025.

Q&A with Shawn Klysen, Senior Sales Advisor, Minnesota Door Division

As part of Lumbermen’s exciting expansion of Door Manufacturing and Distribution operations in Minnesota, we were thrilled to welcome Shawn Klysen to our team as Senior Sales Advisor in December.

In this Q&A, Shawn shares his insights on the industry, his plans for driving success in Minnesota, and what excites him most about joining the Lumbermen’s family.

Preventing Frost and Condensation: Tips for Homeowners with Therma-Tru Entry Doors

When temperatures drop to zero degrees or below, it’s common for door dealers to receive calls from homeowners concerned about condensation and frost forming on their windows and doors. Aluminum components like ADA sills and astragals are more likely to form frost during these conditions due to the transference of exterior cold, mixed with warm moist air in the home.

Rethinking Relationship Building: Creating Unique Experiences Beyond the Golf Course

Are the events you plan aligned with what your customers really want? It’s important that they genuinely enjoy their time with you, so why not ask them what they’d like to do? You might be surprised by their suggestions.

4 Strategies to Boost Storm Door Sales

As the weather cools and we prepare for what’s predicted will be a particularly cold winter, now is a great time to promote your storm door offerings. In this article, we share actionable steps and valuable tools to help you elevate your sales game and drive sales!

4 Simple Tips to Elevate Your Marketing

We asked the Lumbermen’s Marketing team members to each share one tip Dealers can consider when amping up their marketing efforts this fall.

Piece By Piece Podcast, Episode 3: Developing and Leading a Sales Team

“I really believe that there is a difference between motivation and discipline,” shares Shawn Montague, Vice President of Building Materials. “So finding disciplined people who are intrinsically motivated…that’s one of the first things that we look for.”

Join us for a conversation about how Lumbermen’s approaches this topic and gain insights to help enhance strategies and development of your own sales team in the building materials industry and beyond.

Navigating Your Business in Uncertain Times

While the ride in the building materials industry has been pretty incredible the past couple of years, the truth is that a potential slowdown is looming. We can hope for changes addressing inflation and high interest rates, but in the meantime the focus should be on what you can control. Choose to take this time to finally take a breath and reevaluate your business and strategy.

Piece By Piece Podcast, Episode 2: Developing Customer Relationships

During this conversation, Shawn Montague, Vice President of Building Materials, dives in to the balance of achieving great results, while also caring for others. “Developing relationships with your customer requires providing value, while also achieving an understanding of each customer’s needs,” he shares.

Join us for a conversation about how Lumbermen’s approaches this topic, and gain insights to help enhance your own customer relationships!

Unlocking Innovation: Door Industry Highlights from the International Builders Show 2024

Every year, Las Vegas welcomes members of the building industry to the International Builders Show, and Lumbermen’s was there, along with thousands of other folks from around the world! There is so much to see and do, it is hard to take it all in, so here are some highlights from our friends in the Door industry and what they are excited about in 2024.

Piece By Piece Podcast, Episode 1: Business Strategies for 2024

In this episode, Shawn Montague, VP of Building Materials, talks about strategies and expectations for 2024. “Find a way to create win-win scenarios between all the people that are involved in your business” was one strategy shared.

Taking Door Frames To The Next Level

Lumbermen’s toured GM Wood Products, showcasing their DuraFrame rot-resistant door jambs and DuraTech laminated jambs, offering durability and long-term warranties.

3 Ways to Add Warmth with Stone, Beams and Wood Paneling Accents

When it comes to creating a cozy and inviting atmosphere in your home, few design elements rival the timeless appeal of natural elements like stone and wood. Not only do they bring a touch of elegance, but they also add warmth and character to any space. Here we explore the transformative power of these products when used as accents – just in time when interior home projects are on the rise.

6 Advantages of Storm Doors

Storm doors are often an overlooked feature in many homes, yet they offer a wide range of benefits that can enhance both the aesthetics and functionality of your living space. Here we explore the many advantages of storm doors, from energy efficiency and security to natural light and improving indoor comfort.

Door Color Trends

            Time to talk door color trends and in this article, we shine a light on popular exterior door colors. Last year, we saw Black become the color of choice for homeowners when it came to painting their exterior door, and according to Fixr.com, Black was once again king in […]

Holiday Door Décor Recommendations

Spread some holiday cheer this season without scratching your beautiful front door! ‘Tis the season to decorate, and that means sprucing up your front door! As homeowners, we want the entryway to our home to appear merry and bright, especially when the in-laws arrive. Here are some holiday tips from Lumbermen’s Door Division to ensure […]


Navigating Your Business in Uncertain Times

April 24th, 2024 by Caleb Krugman

While the ride in the building materials industry has been pretty incredible the past couple of years, the truth is that a potential slowdown is looming. We can hope for changes addressing inflation and high interest rates, but in the meantime the focus should be on what you can control. Choose to take this time to finally take a breath and reevaluate your business and strategy.

 

Here are my favorite tips for how dealers can plan for continued success now and in the future!

Don’t be afraid to diversify and pursue new channels of business.

Review your sales percentages by channel, i.e. new construction, remodel, multi-family, etc. Identify ways to get more involved in each channel of business to help insulate yourself in the event there is a slowdown in one of the channels.

Review all operating costs and ensure you are maximizing your spend at every turn.

Oftentimes we see sales growth on the topline and are very happy with those results. But with sales growth comes increased operating costs, so be sure you are dialed into the operating costs as a % of sales. That number is very important to pay attention to in order to drive incremental profit to your bottom line.

Are you able to stay cost-neutral but still grow your level of service to your customers?

For example, is there someone who is in a position today that could be better utilized in a different role? Or are there inventory dollars in a product line that is not turning and you would like help exiting that line and getting into a new line?  This type of creative thinking allows you to potentially offer an improved level of service to your customers without adding any cost to the bottom line.

Take advantage of your opportunities and use your connections.

Lumbermen’s is positioned to ensure you have a low-risk program and partner. One of our mottos is, “It’s about you, not me.” This means we will identify dealer-specific programming strategies that will help your business have the right product mix at the right price.

Identify new customers or new products.

Think of it in these terms…if I sell the same amount of pieces of the same products to the same customers in the coming year, will my business increase or decrease and will I be happy with those results? If you want to grow your market-share, one of the ways is to identify new customers or new products. Partner with Lumbermen’s to display a new product without stocking it and train up your sales team and customers to capitalize on new opportunities.

Marketing – sales is a contact sport!

Find new and innovative ways to connect with your customers via social media, e-mail campaigns, direct-mail, etc. If you do not have the resources to do this yourself, Lumbermen’s is willing to help. Reach out to marketing@lumbermens-inc.com to connect with our marketing team today!

Can my Distributor partner help me drive sales? YES, WE CAN!

We have Field Sales Reps (FSR’s) and an Events Coordinator that can help drive more leads and engagement to your location.  In addition to our Outside Sales Reps, we have layered on additional investments to help you sell more of the things you buy from us.

lumbermen thumbs up

The goal at Lumbermen’s is to walk alongside our dealer partners and to continue to offer top-notch service and support to help you grow your business. If you haven’t already, please schedule a time to meet with your Sales Rep to discuss a strategy that works for you.

Written by: Shawn Montague, VP of Building Materials

Culture, Challenges, and Opportunities: A Q&A with Jeff Malloch, VP of Building Materials

Eight months into his new role, Lumbermen’s VP of Building Materials Jeff Malloch discusses the company, market trends, and dealer opportunities.

Spring for Storm Doors—2 Great Options from Larson & Lumbermen’s

After a long, dark winter, Midwest homeowners are eager for fresh air and sunlight, making spring the perfect time to promote storm doors to your customers.Lumbermen’s proudly offers a comprehensive inventory of Larson Storm Doors, ensuring we are your go-to source for their products.

3 Strategies to Grow Your Decking Business

Growing your decking business requires more than just quality craftsmanship—it takes strategic planning and effective customer engagement. Whether you’re looking to attract new clients, improve your sales approach, or enhance your brand’s visibility, having the right tools and knowledge at your disposal is essential. Here we explore three key strategies to help you expand your reach and increase your success.

4 Reasons Dealers Should Use Email Marketing to Connect with Customers

When meeting with Dealers to talk about marketing, I usually ask if they are using email marketing. Often, they aren’t—despite having a decent list of names and email addresses. The truth is, email marketing is a powerful tool for strengthening relationships with customers.

4 Steps to Elevating Your Decking Sales

Decking season is upon us and if the forecasts are accurate, the opportunities will be immense. In this article, we’ll share actionable steps and valuable insights to help you elevate your sales game and drive success in 2025.

Q&A with Shawn Klysen, Senior Sales Advisor, Minnesota Door Division

As part of Lumbermen’s exciting expansion of Door Manufacturing and Distribution operations in Minnesota, we were thrilled to welcome Shawn Klysen to our team as Senior Sales Advisor in December.

In this Q&A, Shawn shares his insights on the industry, his plans for driving success in Minnesota, and what excites him most about joining the Lumbermen’s family.

Preventing Frost and Condensation: Tips for Homeowners with Therma-Tru Entry Doors

When temperatures drop to zero degrees or below, it’s common for door dealers to receive calls from homeowners concerned about condensation and frost forming on their windows and doors. Aluminum components like ADA sills and astragals are more likely to form frost during these conditions due to the transference of exterior cold, mixed with warm moist air in the home.

Rethinking Relationship Building: Creating Unique Experiences Beyond the Golf Course

Are the events you plan aligned with what your customers really want? It’s important that they genuinely enjoy their time with you, so why not ask them what they’d like to do? You might be surprised by their suggestions.

4 Strategies to Boost Storm Door Sales

As the weather cools and we prepare for what’s predicted will be a particularly cold winter, now is a great time to promote your storm door offerings. In this article, we share actionable steps and valuable tools to help you elevate your sales game and drive sales!

4 Simple Tips to Elevate Your Marketing

We asked the Lumbermen’s Marketing team members to each share one tip Dealers can consider when amping up their marketing efforts this fall.

Piece By Piece Podcast, Episode 3: Developing and Leading a Sales Team

“I really believe that there is a difference between motivation and discipline,” shares Shawn Montague, Vice President of Building Materials. “So finding disciplined people who are intrinsically motivated…that’s one of the first things that we look for.”

Join us for a conversation about how Lumbermen’s approaches this topic and gain insights to help enhance strategies and development of your own sales team in the building materials industry and beyond.

Piece By Piece Podcast, Episode 2: Developing Customer Relationships

During this conversation, Shawn Montague, Vice President of Building Materials, dives in to the balance of achieving great results, while also caring for others. “Developing relationships with your customer requires providing value, while also achieving an understanding of each customer’s needs,” he shares.

Join us for a conversation about how Lumbermen’s approaches this topic, and gain insights to help enhance your own customer relationships!

Unlocking Innovation: Door Industry Highlights from the International Builders Show 2024

Every year, Las Vegas welcomes members of the building industry to the International Builders Show, and Lumbermen’s was there, along with thousands of other folks from around the world! There is so much to see and do, it is hard to take it all in, so here are some highlights from our friends in the Door industry and what they are excited about in 2024.

Piece By Piece Podcast, Episode 1: Business Strategies for 2024

In this episode, Shawn Montague, VP of Building Materials, talks about strategies and expectations for 2024. “Find a way to create win-win scenarios between all the people that are involved in your business” was one strategy shared.

Taking Door Frames To The Next Level

Lumbermen’s toured GM Wood Products, showcasing their DuraFrame rot-resistant door jambs and DuraTech laminated jambs, offering durability and long-term warranties.

3 Ways to Add Warmth with Stone, Beams and Wood Paneling Accents

When it comes to creating a cozy and inviting atmosphere in your home, few design elements rival the timeless appeal of natural elements like stone and wood. Not only do they bring a touch of elegance, but they also add warmth and character to any space. Here we explore the transformative power of these products when used as accents – just in time when interior home projects are on the rise.

6 Advantages of Storm Doors

Storm doors are often an overlooked feature in many homes, yet they offer a wide range of benefits that can enhance both the aesthetics and functionality of your living space. Here we explore the many advantages of storm doors, from energy efficiency and security to natural light and improving indoor comfort.

Door Color Trends

            Time to talk door color trends and in this article, we shine a light on popular exterior door colors. Last year, we saw Black become the color of choice for homeowners when it came to painting their exterior door, and according to Fixr.com, Black was once again king in […]

Holiday Door Décor Recommendations

Spread some holiday cheer this season without scratching your beautiful front door! ‘Tis the season to decorate, and that means sprucing up your front door! As homeowners, we want the entryway to our home to appear merry and bright, especially when the in-laws arrive. Here are some holiday tips from Lumbermen’s Door Division to ensure […]


Unlocking Innovation: Door Industry Highlights from the International Builders Show 2024

March 12th, 2024 by Caleb Krugman
IBS entrance

Every year, Las Vegas welcomes members of the building industry to the International Builders Show, and Lumbermen’s was there, along with thousands of other folks from around the world! There is so much to see and do, it is hard to take it all in, so here are some highlights from our friends in the Door industry and what they are excited about in 2024.

Simpson Door Company

One of the first booths we visited was Simpson Door Company, producers of some of the best wood doors in North America. The display that immediately caught our eye was the pivot door system, featuring a Monster XL-sized door for the entry or special space in a customer’s home. In addition to the impressive size, the door opened and shut smoothly and easily. Simpson also offers plenty of customizable options when it comes to style or operations of these pivot doors. Exciting stuff to see from a wood door and truly a differentiating feature!

Neuma Doors

The next stop on the floor were our friends from Neuma Doors, makers of high quality fiberglass entry doors. These guys are known for the style and energy efficiency when it comes to their gliding door systems, and that portion of their display was a big focus of visitors during our time there. A popular topic was Neuma’s Full Lite Gliding Panel door system, as natural light and a maximum viewing area continue to be top priorities for customers in the market.

Therma-Tru & LARSON Doors

Certainly one of the most impressive and comprehensive designs for a booth at all of IBS this year was the one that featured Therma-Tru, Larson Doors, and other products. The massive display offered examples of different Therma-Tru products, with the highlight for most attendees being the massive Veris door display that featured the product’s ability to fold and slide, creating an epic entry option for porches or backyard. Another big hit was the English-style garden display, with its impressive entry door and panel of windows. A big theme for Therma-Tru and Larson in 2024 is connecting the indoors to the outdoors, and they certainly showed off their capabilities to do so!

IBS has us excited for what is to come this year in terms of styles and functionality in the door category. For more information on any of these products, connect with a Lumbermen’s door sales representative.

Culture, Challenges, and Opportunities: A Q&A with Jeff Malloch, VP of Building Materials

Eight months into his new role, Lumbermen’s VP of Building Materials Jeff Malloch discusses the company, market trends, and dealer opportunities.

Spring for Storm Doors—2 Great Options from Larson & Lumbermen’s

After a long, dark winter, Midwest homeowners are eager for fresh air and sunlight, making spring the perfect time to promote storm doors to your customers.Lumbermen’s proudly offers a comprehensive inventory of Larson Storm Doors, ensuring we are your go-to source for their products.

3 Strategies to Grow Your Decking Business

Growing your decking business requires more than just quality craftsmanship—it takes strategic planning and effective customer engagement. Whether you’re looking to attract new clients, improve your sales approach, or enhance your brand’s visibility, having the right tools and knowledge at your disposal is essential. Here we explore three key strategies to help you expand your reach and increase your success.

4 Reasons Dealers Should Use Email Marketing to Connect with Customers

When meeting with Dealers to talk about marketing, I usually ask if they are using email marketing. Often, they aren’t—despite having a decent list of names and email addresses. The truth is, email marketing is a powerful tool for strengthening relationships with customers.

4 Steps to Elevating Your Decking Sales

Decking season is upon us and if the forecasts are accurate, the opportunities will be immense. In this article, we’ll share actionable steps and valuable insights to help you elevate your sales game and drive success in 2025.

Q&A with Shawn Klysen, Senior Sales Advisor, Minnesota Door Division

As part of Lumbermen’s exciting expansion of Door Manufacturing and Distribution operations in Minnesota, we were thrilled to welcome Shawn Klysen to our team as Senior Sales Advisor in December.

In this Q&A, Shawn shares his insights on the industry, his plans for driving success in Minnesota, and what excites him most about joining the Lumbermen’s family.

Preventing Frost and Condensation: Tips for Homeowners with Therma-Tru Entry Doors

When temperatures drop to zero degrees or below, it’s common for door dealers to receive calls from homeowners concerned about condensation and frost forming on their windows and doors. Aluminum components like ADA sills and astragals are more likely to form frost during these conditions due to the transference of exterior cold, mixed with warm moist air in the home.

Rethinking Relationship Building: Creating Unique Experiences Beyond the Golf Course

Are the events you plan aligned with what your customers really want? It’s important that they genuinely enjoy their time with you, so why not ask them what they’d like to do? You might be surprised by their suggestions.

4 Strategies to Boost Storm Door Sales

As the weather cools and we prepare for what’s predicted will be a particularly cold winter, now is a great time to promote your storm door offerings. In this article, we share actionable steps and valuable tools to help you elevate your sales game and drive sales!

4 Simple Tips to Elevate Your Marketing

We asked the Lumbermen’s Marketing team members to each share one tip Dealers can consider when amping up their marketing efforts this fall.


6 Advantages of Storm Doors

September 6th, 2023 by admin lumbermens

Storm doors are often an overlooked feature in many homes, yet they offer a wide range of benefits that can enhance both the aesthetics and functionality of your living space. Here we explore the many advantages of storm doors, from energy efficiency and security to natural light and improving indoor comfort.

Enhanced Energy Efficiency: Storm doors act as an additional barrier to the elements, helping to keep cold drafts and hot air out. This can result in improved insulation and reduced energy bills by preventing heat loss in the winter and heat gain in the summer.

Increased Security: Storm doors typically have sturdy frames and reinforced glass or screens, providing an extra layer of security for your home. They can deter break-ins and protect your main entry door from damage.

Improved Ventilation: Many storm doors have interchangeable glass and screen panels. This allows you to enjoy fresh air while keeping insects out during warm months. Proper ventilation can help maintain indoor air quality and reduce the need for air conditioning.

Natural Light: Storm doors with glass panels allow natural light to enter your home, brightening up your entryway and reducing the need for artificial lighting during the day.

Extended Door Lifespan: Storm doors shield your main entry door from harsh weather conditions, such as rain, snow, and UV rays. This protection can extend the lifespan of your primary door, saving you money on potential replacement costs.

Easy Installation: Many storm doors are designed for easy installation, making them a convenient and cost-effective home improvement project.

In summary, storm doors provide multiple benefits, ranging from energy savings and security to improved comfort and aesthetics. They are a practical and worthwhile addition to many homes, particularly in regions with extreme weather conditions.

Now through October 31, 2023, you can enjoy 5% savings on storm doors by Therma-Tru and Gerkin.

Ask your Sales Rep for more details!

Ryan Hagan – Sales Consultant, Door Division

Ryan Hagan has grown significantly since joining Lumbermen’s, starting in the Door Division Service Department, and now moving to an Outside Sales role. His experience with the inner workings of operations has prepared him to be a problem-solver in the field.

Culture, Challenges, and Opportunities: A Q&A with Jeff Malloch, VP of Building Materials

Eight months into his new role, Lumbermen’s VP of Building Materials Jeff Malloch discusses the company, market trends, and dealer opportunities.

Brandon Kitkowski – Sales Consultant, Building Materials

Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.