Featured Employee Owners

Jack Sims – Custom Door Builder, Door Division

October 6th, 2025 by Caleb Krugman
Jack

Experience is a valuable resource, and whether it is utilized in the custom building of a door, or imparted through mentorship of a colleague, Jack Sims is a wealth of knowledge for the Door production team.

For many across Lumbermen’s, the Door Division would not feel the same without “Jack’s Shop.” That’s the space on the production floor where Jack Sims has spent more than a decade applying his deep technical expertise, mentoring teammates, and keeping work moving smoothly.

Jack has been in the industry since he was 17 years old, and joined Lumbermen’s over a decade ago, now serving as a Custom Door Builder on the production floor. Known for being extremely technical, helpful, and patient, he has become a go-to resource for solving challenges and training the next generation of employee-owners.

In describing his work, Jack says: “Cladding, cut down screens, impression storm doors. Carpentry skills for building things the shop needs—door repairs also.”

But for Jack, the true satisfaction comes from teaching and mentoring: “I like training new people, sharing my knowledge, and seeing them succeed. One of my favorite processes is to show someone why we do a certain process and not just how it needs to be done. Also sharing company information with new employee owners.”

Jack recently shared that he plans to retire in 2026. While it will be difficult to imagine the shop without his steady leadership, he has certainly earned the opportunity after a lifetime of hard work. The good news is that he plans to return part-time to keep his skills sharp—and will even be working alongside his wife, who is also part of the Door Division.

Jack

Experience is a valuable resource, and whether it is utilized in the custom building of a door, or imparted through mentorship of a colleague, Jack Sims is a wealth of knowledge for the Door production team.

For many across Lumbermen’s, the Door Division would not feel the same without “Jack’s Shop.” That’s the space on the production floor where Jack Sims has spent more than a decade applying his deep technical expertise, mentoring teammates, and keeping work moving smoothly.

Jack has been in the industry since he was 17 years old, and joined Lumbermen’s over a decade ago, now serving as a Custom Door Builder on the production floor. Known for being extremely technical, helpful, and patient, he has become a go-to resource for solving challenges and training the next generation of employee-owners.

In describing his work, Jack says:
“Cladding, cut down screens, impression storm doors. Carpentry skills for building things the shop needs—door repairs also.”

But for Jack, the true satisfaction comes from teaching and mentoring:
“I like training new people, sharing my knowledge, and seeing them succeed. One of my favorite processes is to show someone why we do a certain process and not just how it needs to be done. Also sharing company information with new employee owners.”

Jack recently shared that he plans to retire in 2026. While it will be difficult to imagine the shop without his steady leadership, he has certainly earned the opportunity after a lifetime of hard work. The good news is that he plans to return part-time to keep his skills sharp—and will even be working alongside his wife, who is also part of the Door Division.

Jack’s contributions have left a lasting mark on both the products we build and the people he has trained. His legacy of knowledge, craftsmanship, and mentorship will continue shaping Lumbermen’s long after “Jack’s Shop” welcomes its next chapter.

Jack’s contributions have left a lasting mark on both the products we build and the people he has trained. His legacy of knowledge, craftsmanship, and mentorship will continue shaping Lumbermen’s long after “Jack’s Shop” welcomes its next chapter.

Jayme Stauffenecker – Outside Sales Representative

An addition to our Minnesota-based team less than a year ago, Jayme is already making her mark in the building materials industry.

Celebrating a Legacy: Henry Bouma Retires After 50 Years with Lumbermen’s Inc.

After an extraordinary 50-year career at Lumbermen’s Inc., Henry Bouma is stepping into retirement—leaving behind a legacy defined by dedication, adaptability, and unwavering customer focus.

Ryan Hagan – Sales Consultant, Door Division

Ryan Hagan has grown significantly since joining Lumbermen’s, starting in the Door Division Service Department, and now moving to an Outside Sales role. His experience with the inner workings of operations has prepared him to be a problem-solver in the field.

Brandon Kitkowski – Sales Consultant, Building Materials

Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.

Cristina Wasel – Quality Management Supervisor, Door Division

Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.

Thai Xiong – Commercial Vehicle Driver

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Jayme Stauffenecker – Outside Sales Representative

September 15th, 2025 by Caleb Krugman

A fresh face in our industry, Jayme is already making an impact as part of the Lumbermen’s team in Minnesota. She shared her thoughts on the rewards of working in Building Materials and how her mentors have helped guide her career thus far.

In less than a year since joining Lumbermen’s in 2024 as an Outside Sales Representative based in Cottage Grove, Minnesota, Jayme Stauffenecker has already made a mark. This year, she was honored as one of the Rising Stars in the 2025 class of Top Women in Hardware & Building Supply by HBS Magazine—an award that recognizes talented professionals with the potential to make a lasting positive difference in their companies and in the industry for years to come.

For Jayme, the appeal of the building materials industry runs deeper than the products she represents. “What I enjoy most is the sense of partnership,” she explains. “You’re not just selling a product, you’re solving problems, supporting businesses, and playing a part in projects that quite literally shape communities. That impact is incredibly rewarding. And while there’s a lot to learn, the willingness of people in this industry to share their knowledge and help you succeed has been one of the best surprises of all.”

Jayme credits much of her early growth to the leadership within the Lumbermen’s Building Materials team. “They remind me that it’s okay to not have all the answers, that mistakes are part of the process, and that progress—however messy or imperfect—is still progress,” she says. “On the hard days, I remind myself: ‘Jayme, it’s going to be okay. We’ll figure it out and there is a team behind you.’ Because we’re all learning as we go. Those are the kinds of managers and mentors you want to surround yourself with—the ones who steady the plane while encouraging you to fly higher, even when you’re unsure. They help you build confidence, celebrate your growth, and challenge you to chase goals you didn’t even know you had.”

Whether it is collaborating with her internal team or providing service to her customers, for Jayme it all comes down to relationships. “At first glance, you might assume building materials is all about product specs, pricing, and logistics—but at its core, it’s about people. Every day, I get to work alongside customers who take pride in their craft, vendors who are passionate about what they offer, and coworkers who are willing to jump in and help whenever needed.”

From her dedication to building strong partnerships to her openness to growth and learning, Jayme embodies the qualities that make a true rising star—someone who is not only shaping her career, but also contributing to the future of the building materials industry.

Celebrating a Legacy: Henry Bouma Retires After 50 Years with Lumbermen’s Inc.

After an extraordinary 50-year career at Lumbermen’s Inc., Henry Bouma is stepping into retirement—leaving behind a legacy defined by dedication, adaptability, and unwavering customer focus.

Ryan Hagan – Sales Consultant, Door Division

Ryan Hagan has grown significantly since joining Lumbermen’s, starting in the Door Division Service Department, and now moving to an Outside Sales role. His experience with the inner workings of operations has prepared him to be a problem-solver in the field.

Brandon Kitkowski – Sales Consultant, Building Materials

Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.

Cristina Wasel – Quality Management Supervisor, Door Division

Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.

Thai Xiong – Commercial Vehicle Driver

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Celebrating a Legacy: Henry Bouma Retires After 50 Years with Lumbermen’s Inc.

July 15th, 2025 by Caleb Krugman
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After an extraordinary 50-year career at Lumbermen’s Inc., Henry Bouma is stepping into retirement—leaving behind a legacy defined by dedication, adaptability, and unwavering customer focus.

The Bouma family, including Henry’s father, founded Lumbermen’s in 1955. Henry began his journey with Lumbermen’s as a youth, helping in the warehouse and literally growing up with the business. As an adult, he stepped into the Specialty/Kitchen & Bath Division at a time when the product offering centered around Westinghouse Micarta high-pressure laminate. In 1976, Henry played a role in a pivotal transition to Wilsonart laminate—now the industry leader. “It was a great move for us,” he recalls. “Wilsonart was great product then, and is now the leading manufacturer of high-pressure laminate.”

From the very beginning, Henry recognized what mattered most to customers: speed and service. “Our customers wanted daily delivery so they could service their customers well,” he says. “Lead times and availability of product were what set us apart from the competition.”

Over the decades, Henry witnessed—and helped navigate—tremendous changes in the building materials industry. “In the ’70s and ’80s, almost all kitchen countertops were made from high-pressure laminate. Then in the ’90s, solid surface materials became popular. And over the last 25 years, granite and quartz took over.” Lumbermen’s adapted every step of the way, always staying “ahead of the curve” to meet shifting customer tastes and emerging product trends.

Henry also saw how logistics and installation timelines evolved in importance. “When someone is remodeling their home, they don’t want to be without a kitchen for long. We often have to wait until the cabinets are installed before templating the countertops, and then turn them around quickly so they can move forward. That speed matters.”

Even as the products and technology changed, Henry believes the foundation of Lumbermen’s success remained the same: relationships and trust. “In the beginning, our customers already had sources for all their products. To win their business, we had to show them they could trust us to deliver what they needed—on time, every time, at a competitive price.” Decades later, that core value still drives the company’s approach.

Another core value to Henry has been the Lumbermen’s vision: “To be the first choice of employee owners, customers and supplier partners, while striving to serve our communities with the resources entrusted to us.” Henry lived that vision to the fullest during his tenure, and many employee owners, past and present, took the chance to share memories of his impact on them and the West Michigan community during an open house celebration for him this past June.

As Henry retires, he leaves behind not just a storied career, but a living example of what it means to serve customers with integrity, curiosity, and care. His insights and work ethic have shaped the company’s Specialty/Kitchen & Bath Division and have contributed meaningfully to Lumbermen’s reputation in the industry.

Henry will remain on the company’s Board of Directors, and while he may be stepping away from the day to day happenings at the company, his legacy will remain woven into the story of Lumbermen’s for years to come.

After an extraordinary 50-year career at Lumbermen’s Inc., Henry Bouma is stepping into retirement—leaving behind a legacy defined by dedication, adaptability, and unwavering customer focus.

The Bouma family, including Henry’s father, founded Lumbermen’s in 1955. Henry began his journey with Lumbermen’s as a youth, helping in the warehouse and literally growing up with the business. As an adult, he stepped into the Specialty/Kitchen & Bath Division at a time when the product offering centered around Westinghouse Micarta high-pressure laminate. In 1976, Henry played a role in a pivotal transition to Wilsonart laminate—now the industry leader. “It was a great move for us,” he recalls. “Wilsonart was great product then, and is now the leading manufacturer of high-pressure laminate.”

From the very beginning, Henry recognized what mattered most to customers: speed and service. “Our customers wanted daily delivery so they could service their customers well,” he says. “Lead times and availability of product were what set us apart from the competition.”

Over the decades, Henry witnessed—and helped navigate—tremendous changes in the building materials industry. “In the ’70s and ’80s, almost all kitchen countertops were made from high-pressure laminate. Then in the ’90s, solid surface materials became popular. And over the last 25 years, granite and quartz took over.” Lumbermen’s adapted every step of the way, always staying “ahead of the curve” to meet shifting customer tastes and emerging product trends.

Henry also saw how logistics and installation timelines evolved in importance. “When someone is remodeling their home, they don’t want to be without a kitchen for long. We often have to wait until the cabinets are installed before templating the countertops, and then turn them around quickly so they can move forward. That speed matters.”

Even as the products and technology changed, Henry believes the foundation of Lumbermen’s success remained the same: relationships and trust. “In the beginning, our customers already had sources for all their products. To win their business, we had to show them they could trust us to deliver what they needed—on time, every time, at a competitive price.” Decades later, that core value still drives the company’s approach.

Another core value to Henry has been the Lumbermen’s vision: “To be the first choice of employee owners, customers and supplier partners, while striving to serve our communities with the resources entrusted to us.” Henry lived that vision to the fullest during his tenure, and many employee owners, past and present, took the chance to share memories of his impact on them and the West Michigan community during an open house celebration for him this past June.

As Henry retires, he leaves behind not just a storied career, but a living example of what it means to serve customers with integrity, curiosity, and care. His insights and work ethic have shaped the company’s Specialty/Kitchen & Bath Division and have contributed meaningfully to Lumbermen’s reputation in the industry.

Henry will remain on the company’s Board of Directors, and while he may be stepping away from the day to day happenings at the company, his legacy will remain woven into the story of Lumbermen’s for years to come.

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Ryan Hagan – Sales Consultant, Door Division

Ryan Hagan has grown significantly since joining Lumbermen’s, starting in the Door Division Service Department, and now moving to an Outside Sales role. His experience with the inner workings of operations has prepared him to be a problem-solver in the field.

Brandon Kitkowski – Sales Consultant, Building Materials

Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.

Cristina Wasel – Quality Management Supervisor, Door Division

Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.

Thai Xiong – Commercial Vehicle Driver

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.


Ryan Hagan – Sales Consultant, Door Division

May 6th, 2025 by Caleb Krugman
ryan hagan headshot

Ryan Hagan has grown significantly since joining Lumbermen’s, starting in the Door Division Service Department, and now moving to an Outside Sales role. His experience with the inner workings of operations has prepared him to be a problem-solver in the field.

Ryan joined Lumbermen’s in December of 2022 through a general application. “At the time, I was working in Logistics Sales but found myself seeking a stronger company culture,” he says. “After speaking with several experienced professionals in the industry, Lumbermen’s kept coming up as a place with a truly standout culture. That resonated with me, so I submitted a general interest application—and the rest is history.”

While in both Operations and Service roles at Door, Ryan partnered closely with top revenue customers across multiple markets with a focus on expediting orders, swapping materials to meet ship dates, and handling sensitive, high-impact issues. “It was fast-paced and really taught me how to advocate for our customers from the inside. It gave me invaluable experience in turning dissatisfied customers into satisfied ones—by digging in, solving unique challenges, and improving the overall customer experience with our door products.”

Ryan has been recognized for his work as a member of the internal Door Division team, and has recently accepted a new opportunity, Sales Representative for the Southern Indiana market. He looks forward to yet another new challenge during his time at Lumbermen’s.

“Southern Indiana has a solid foundation with some strong, established customer relationships, and those anchors are exciting to build on. At the same time, there’s a lot of untapped potential in the market, which I see as a great opportunity to make an impact.”

Ryan notes that he won’t be taking on this challenge alone, “The Employee Owner team already active in the area has been incredibly supportive. I’ve received helpful insights and guidance, and I look forward to continuing those collaboration as I get to know the market and build trust with both current and new customers. I take pride in earning business and showing customers the value our brand can bring to their operations.”

Brandon Kitkowski – Sales Consultant, Building Materials

Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.

Cristina Wasel – Quality Management Supervisor, Door Division

Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.

Thai Xiong – Commercial Vehicle Driver

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Brandon Kitkowski – Sales Consultant, Building Materials

March 18th, 2025 by Caleb Krugman
Brandon beams

Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.

Brandon joined Lumbermen’s in the fall of 2015 as an OSR, and then became one of the first Employee Owners to embrace and champion the newly created role of Field Sales Representative for our customers. While we are excited to see him return to the role of OSR for our Southern MI and Indiana dealers, he was able to reflect on his time as an FSR and why he believes it is important: “The field sale role was designed to get further down stream and closer to the end user of the products that we represent. We want to make sure our customers and their customers are successful with the products they purchase from us. If the customer has a good experience, the hope is that they will continue to partner with Lumbermen’s for future projects. The FSR role represents fewer products than our dealer sales reps and therefore should be the subject matter “experts” on the products they cover. We are able to talk features and benefits but also provide install and technical knowledge when needed. Field sales representatives act as an extension of our vendor partners and our dealer network to ensure success through the build cycle, concept to completion.”

In his time outside of work, Brandon enjoys spending time with his family, especially attending theatre and musical productions. He also serves as a volunteer with an organization the builds handicap ramps and will participate in about 10 builds over the summer.

As he approaches the busy building season, Brandon had this to say about his new role, “First and foremost being of service is important no matter what type of customer it is. ‘It’s about you not me‘ is the mindset I try to maintain when working with customers and understanding their needs. I don’t want to sell you something once and never hear from you again. I want to offer value, develop a relationship, and earn the privilege of repeat business.”

Cristina Wasel – Quality Management Supervisor, Door Division

Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.

Thai Xiong – Commercial Vehicle Driver

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Cristina Wasel – Quality Management Supervisor, Door Division

December 31st, 2024 by Caleb Krugman
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Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.

Cristina joined Lumbermen’s in May of 2022, and now holds the role of Quality Management Supervisor. “Quality is part of our commitment to our customers and to our Employee Owners, one thing I am very proud of is that Quality is a department of support,” says Cristina. “We build the process and tools for our teams to succeed, and investigate where do we need to improve. Quality is not about criticizing and pointing fingers, it is about learning from our mistakes and working ahead to prevent them.”

In her time outside of work, Cristina enjoys gardening, and spending time with her husband, their two children, and two cats. Cristina and her husband met when he was traveling for work in Mexico, and they have been together for 10 years, and this year celebrated another milestone. “This year I am very grateful and blessed to say I have become a US citizen, I am very happy to join this country.”

When asked about her experience at Lumbermen’s, Cristina had this to say, “I love working here, this has been a great opportunity for me to enter a different industry, the thing I love the most is the family oriented values of Lumbermen’s, and how that extends to the community around us not just the inside of the company.”

Thai Xiong – Commercial Vehicle Driver

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Thai Xiong – Commercial Vehicle Driver

November 18th, 2024 by Caleb Krugman
Thai Xiong

Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.

As Lumbermen’s expanded Building Materials operations into Minnesota, we needed top-notch drivers to deliver materials to our new customers, and were fortunate to have Thai become one of our first hires for the new location! “I enjoy driving and it brings me joy to work with a great team,” said Thai. “My job is to ensure the truck is in safe operation, I conduct inspections before my route and at the end of each day.”

In addition to delivering products to our customers, Thai enjoys playing golf, exercise, and spending time with his family and friends. He is also very proud of his heritage. “I am Hmong American, I came to the USA as a refugee from Thailand. Because of the opportunities available to me, I became the first in my family to graduate with a four year degree. My father’s decision to come to America was one of the best decisions he made for me and my family. I am blessed and am proud to be an American citizen.”

“It is a blessing to start my driving career with Lumbermen’s and help launch the Minnesota division. I’m excited to be a part of something new.”

Lumbermen’s Inc Grows Building Materials Division Leadership Team

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Lumbermen’s Inc Grows Building Materials Division Leadership Team

August 22nd, 2024 by Caleb Krugman

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure. Effective September 30, 2024, Shawn Montague will be promoted to Senior Vice President of Building Materials. In this role, Shawn will focus on strategic growth initiatives and oversee the division on a broader scale.

Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure. Effective September 30, 2024, Shawn Montague will be promoted to Senior Vice President of Building Materials. In this role, Shawn will focus on strategic growth initiatives and oversee the division on a broader scale.

Steve Petersen, CEO and President, had this to say about the creation of this new role: “If you know Shawn, you’re aware of his exceptional talent in customer experience and his strong leadership and strategic abilities. We’re eager to see how his new role will further enhance our success and benefit our customers!”

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Steve Petersen, CEO and President, had this to say about the creation of this new role: “If you know Shawn, you’re aware of his exceptional talent in customer experience and his strong leadership and strategic abilities. We’re eager to see how his new role will further enhance our success and benefit our customers!”

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Additionally, we are pleased to announce that Jeff Malloch will be joining the company as the new Vice President of Building Materials. Jeff comes to Lumbermen’s from a leadership position with West Ottawa School District based in Holland, MI, where he was responsible for overseeing an organization of over 800 employees. Jeff will initially spend his time working closely with Shawn to understand the nuances surrounding our customers, vendors, and employee owners. His primary focus will be to support the Regional Sales Managers and ensure that the Lumbermen’s culture and level of service not only remain strong but continue to grow.

Additionally, we are pleased to announce that Jeff Malloch will be joining the company as the new Vice President of Building Materials. Jeff comes to Lumbermen’s from a leadership position with West Ottawa School District based in Holland, MI, where he was responsible for overseeing an organization of over 800 employees. Jeff will initially spend his time working closely with Shawn to understand the nuances surrounding our customers, vendors, and employee owners. His primary focus will be to support the Regional Sales Managers and ensure that the Lumbermen’s culture and level of service not only remain strong but continue to grow.

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“We invite our partners throughout the industry to join me in congratulating Shawn on his promotion and welcoming Jeff and his family to Lumbermen’s,” added Petersen. “We are fortunate to have outstanding leaders across our business segments who are dedicated to our valued customers.”

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“We invite our partners throughout the industry to join me in congratulating Shawn on his promotion and welcoming Jeff and his family to Lumbermen’s,” added Petersen. “We are fortunate to have outstanding leaders across our business segments who are dedicated to our valued customers.”

Additional Employee Owner Posts

Terry Lynn – Facilities Manager

Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Terry Lynn – Facilities Manager

July 2nd, 2024 by Caleb Krugman
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Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.

As Lumbermen’s continues to grow our service across Michigan, Ohio, Indiana, Northern Kentucky, and Minnesota, we add staff, and space! Terry has overseen the opening of new service locations, and ensures that the Lumbermen’s buildings and grounds remain maintained and any maintenance repairs are done in a timely and cost effective manner.

“I really enjoy getting out to the outlying divisions and being able to meet their specific needs for the facilities, and also having the opportunity to meet new Employee Owners,” said Terry.

“I believe the facilities team all have one goal, and that is to make sure our facilities are in great shape, so when our customers visit, their overall experience here at Lumbermen’s is a positive one.”

Steve Hanker – Customer Service – Grand Rapids Building Materials

Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.


Steve Hanker – Customer Service – Grand Rapids Building Materials

May 7th, 2024 by Caleb Krugman
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Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.

Steve spoke about his duties at Lumbermen’s: “Customer service reps play a key role with order accuracy and support with the sale. We can save the customer time, with quick answers and product knowledge. It’s enjoyable to come in the office and work with a great sales team. I know that the team will not hesitate to assist me. We do this all for the customer experience here at Lumbermen’s, and that is a great feeling at the end of the day.”

In 2023, Lumbermen’s began a volunteer initiative called Building Community with Heart, in which the company provides a paid day for employee owners to donate their time to a community initiative that they wish to support. Steve has taken a leadership role within the program and had this to say, “Lumbermen’s has always prioritized helping individuals and giving back to people in need. The Building Community with Heart program is expanding this commitment even further. Corporate community involvement has been around for a while, but Lumbermen’s has created a high impact employee volunteer program. This initiative is important, as it will bring positive results. Building Community with Heart has become part of our company mission, and says something about the company for future employees. It also brings current employees together, and strengthens relationships. It’s easy to get involved, and it is paid volunteer time.”

Donna Ritsema & John Rutkowski

On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.