Ryan Hagan has grown significantly since joining Lumbermen’s, starting in the Door Division Service Department, and now moving to an Outside Sales role. His experience with the inner workings of operations has prepared him to be a problem-solver in the field.
Ryan joined Lumbermen’s in December of 2022 through a general application. “At the time, I was working in Logistics Sales but found myself seeking a stronger company culture,” he says. “After speaking with several experienced professionals in the industry, Lumbermen’s kept coming up as a place with a truly standout culture. That resonated with me, so I submitted a general interest application—and the rest is history.”
While in both Operations and Service roles at Door, Ryan partnered closely with top revenue customers across multiple markets with a focus on expediting orders, swapping materials to meet ship dates, and handling sensitive, high-impact issues. “It was fast-paced and really taught me how to advocate for our customers from the inside. It gave me invaluable experience in turning dissatisfied customers into satisfied ones—by digging in, solving unique challenges, and improving the overall customer experience with our door products.”
Ryan has been recognized for his work as a member of the internal Door Division team, and has recently accepted a new opportunity, Sales Representative for the Southern Indiana market. He looks forward to yet another new challenge during his time at Lumbermen’s.
“Southern Indiana has a solid foundation with some strong, established customer relationships, and those anchors are exciting to build on. At the same time, there’s a lot of untapped potential in the market, which I see as a great opportunity to make an impact.”
Ryan notes that he won’t be taking on this challenge alone, “The Employee Owner team already active in the area has been incredibly supportive. I’ve received helpful insights and guidance, and I look forward to continuing those collaboration as I get to know the market and build trust with both current and new customers. I take pride in earning business and showing customers the value our brand can bring to their operations.”
Brandon Kitkowski – Sales Consultant, Building Materials
Brandon Kitkowski has seen his business card change in 2025, going from Field Sales Representative to now Outside Sales Representative. However, his commitment to service and our customers is his defining characteristic.
Cristina Wasel – Quality Management Supervisor, Door Division
Cristina Wasel leads our Door Division’s commitment to quality and getting things right. Her engineering expertise helps build tools and systems that work to prevent and solve issues on the production floor.
Thai Xiong – Commercial Vehicle Driver
Thai Xiong is part of a new group of Employee Owners in Minnesota, joining the company in April of 2024.
Lumbermen’s Inc Grows Building Materials Division Leadership Team
Lumbermen’s is excited to announce leadership growth within our Building Materials Division. Significant growth in sales, workforce, and expansion into new territories like Minnesota in 2024 has led us to make some changes to our leadership structure.
Terry Lynn – Facilities Manager
Terry Lynn joined Lumbermen’s in September of 2007, as a member of the Grand Rapids Building Materials division.
Steve Hanker – Customer Service – Grand Rapids Building Materials
Steve Hanker has been with Lumbermen’s since 1996, when he joined the company as a Customer Service Representative.
Donna Ritsema & John Rutkowski
On December 7, 2023 Lumbermen’s celebrated the careers of Donna Ritsema (43 years) and John Rutkowski (31 years). Employee Owners, vendor partners, dealer customers, friends and family all gathered to congratulate these two on the positive impacts they have made for the company.